Rewards

A New Chapter for Our Community

We would like to take a moment to share an important update with everyone who has been part of our community over the past few years. Your enthusiasm, participation, and continued support have helped shape the experience we have built together. From completing activities and discovering new opportunities to earning rewards and sharing thoughtful suggestions, every contribution has played a role in helping our community grow.

Since the beginning of our journey on our current community rewards platform, more than 200,000 members have joined us. This incredible milestone represents much more than a number. It reflects the connections we have made, the conversations we have shared, and the many ways our members have helped us understand what matters most to them. We are sincerely grateful to everyone who has participated, offered feedback, celebrated achievements, and encouraged others to get involved.

As our community continues to expand, we believe it is the right time to introduce a new experience designed to create even more opportunities for participation and connection. Our current rewards platform will officially conclude on October 30. After that date, we will begin moving toward a new loyalty experience that will provide a fresh way for members to engage with our business and enjoy the benefits of being part of our community.

This transition represents an opportunity to rethink how we recognize and appreciate our customers. We want to create a more engaging environment where participation feels rewarding, discovering new activities is enjoyable, and staying connected offers meaningful benefits. Our upcoming loyalty program is being developed with the goal of giving members additional ways to interact with us, take part in special experiences, and access exclusive advantages.

We understand that many of you have invested time and energy in our existing community. Your completed challenges, earned rewards, and shared ideas have all contributed to making the experience worthwhile. We do not take that support for granted. Your feedback has helped us learn what members enjoy, what could be improved, and what opportunities may make the next stage even more valuable.

As we prepare for this change, we encourage you to stay connected through our official website and communication channels for further announcements. Additional information about the new loyalty program, including how participation will work and what benefits may be available, will be shared as details are finalized. If you have questions about this transition or need assistance with your account, you can reach our support team at [email protected].

We recognize that changes to familiar services can raise questions, and we want to make this transition as clear and straightforward as possible. We appreciate your patience while we prepare the next phase of our community experience. Our aim is to continue building an environment where customers feel welcomed, valued, and encouraged to participate in ways that suit their interests.

Although our time with the current platform is coming to an end, our commitment to creating a stronger relationship with our community remains unchanged. We see this moment not simply as a closing chapter, but as the beginning of something new. The relationships, ideas, and shared experiences developed over the past several years will continue to inspire the direction we take.

Thank you for being part of this journey and for helping our community reach such an important milestone. Whether you joined recently or have been with us from the early days, your involvement has made a difference. We are excited about the opportunities ahead and look forward to introducing a new loyalty program that brings fresh ways to connect, participate, and enjoy exclusive benefits. We cannot wait to welcome you into the next chapter and continue growing together.